2025

• The impact of sustainability programs on consumer purchase behavior: Evidence from Amazon SSRN
  Davide Proserpio, Ali goli, Tyler Mangini, Ken Lau, and Daniela Yu
  Forthcoming at IJRM
• Using Traditional Text Analysis and Large Language Models in Service Failure and Recovery SSRN
  Francisco Villarroel Ordenes, Grant Packard, Jochen Hartmann, and Davide Proserpio
  Journal of Service Research, 2025

2024

• Online Reviews: A Literature Review and Roadmap for Future Research SSRN
  Martina Pocchiari, Davide Proserpio, and Yaniv Dover
  International Journal of Research in Marketing, 42(2):275–297
• Words Meet Photos: When and Why Visual Content Increases Review Helpfulness SSRN
  Gizem Cylean, Kristing Diehl, and Davide Proserpio
  Journal of Marketing Research 61 (1), 5-26
  🏆 Finalist 2024 Paul E. Green Award.

2023

• I Hear You: Does Quality Improve with Customer Voice? SSRN
  Uttara M Ananthakrishnan, Davide Proserpio, and Siddhartha Sharma
  Marketing Science 42 (6), 1143-1161
  

  Abstract in proceedings of the 21st ACM Conference on Economics and Computation (EC'20).
  🏆 Exemplary Empirics Track Paper at EC'20.

• The Effect of Short-Term Rentals on Residential Investment SSRN
  Ron Bekkerman, Maxime Cohen, Edward Kung, John Maiden, and Davide Proserpio
  Marketing Science, 2023, Vol.42(4), p.819–834
  Abstract in proceedings of the 23rd ACM Conference on Economics and Computation (EC'22), Boulder, Colorado.
  🏆 Best Paper Nominee at CIST'21.

2022

• Detecting Fake Review Buyers Using Network Structure: Direct Evidence from Amazon SSRN
  Sherry He, Brett Hollenbeck, Gijs Overgoor, Davide Proserpio, and Ali Tosyali
  Proceedings of the National Academy of Sciences 119, no. 47 (2022): e2211932119.
• The Effect of Short-Term Rentals on Residential Investment SSRN
  Ron Bekkerman, Maxime Cohen, Edward Kung, John Maiden, and Davide Proserpio
  Marketing Science, 2023, Vol.42(4), p.819–834
  Abstract in proceedings of the 23rd ACM Conference on Economics and Computation (EC'22), Boulder, Colorado.
  🏆 Best Paper Nominee at CIST'21.
• The Market for Fake Reviews SSRN
  Sherry He, Brett Hollenbeck, and Davide Proserpio
  Marketing Science, 2022,Vol.41(5),p.896-921
  🏆 Exemplary Empirics Track Paper at EC'21.
  🏆 Finalist John D. C. Little Award 2022

2021

• Research: Restricting Airbnb Rentals Reduces Development LINK
  Ron Bekkerman, Maxime Cohen, Edward Kung, John Maiden, and Davide Proserpio
  Harvard Business Review, November 17, 2021
• Does gender matter? The effect of management responses on reviewing behavior SSRN
  Davide Proserpio, Isamar Troncoso, and Francesca Valsesia
  Marketing Science, 40(6):1199–1213 (2021)

• The Market for Fake Reviews
  Sherry He, Brett Hollenbeck, and Davide Proserpio
  Abstract in proceedings of the 22nd ACM Conference on Economics and Computation (EC'21), Budapest, Hungary.
  Full paper available at SSRN
  🏆 Exemplary Empirics Track Paper.

• Nowcasting gentrification using Airbnb data Arxiv version
  Shomik Jain, Davide Proserpio, Giovanni Quattrone, and Daniele Quercia
  In Proceedings of the 23th ACM Conference on Computer-Supported Cooperative Work and Social Computing

• Estimating the impact of Airbnb on the local economy: Evidence from the restaurant industry
  Suman Basuroy, Yongseok Kim, and Davide Proserpio
  International AAAI Conference on Web and Social Media (ICWSM) 2021, Social Science and Sociophysics Track (without conference proceedings)
  Full paper available at SSRN

• Management responses and gender bias: Evidence from the hotel industry
  Davide Proserpio, Isamar Troncoso, and Francesca Valsesia
  International AAAI Conference on Web and Social Media (ICWSM) 2021, Social Science and Sociophysics Track (without conference proceedings)
  Full paper available at SSRN

• A First Look at Online Reputation on Airbnb, Where Every Stay is Above Average SSRN
  Georgios Zervas, Davide Proserpio, and John W. Byers
  Marketing Letters 32, 1-16 (2021)
  

• The Effect of Home-Sharing on House Prices and Rents: Evidence from Airbnb SSRN
  Kyle Barron, Edward Kung, and Davide Proserpio
  Marketing Science, 40(1):23-47 (2021)
  🏆 Finalist John D. C. Little Award 2021

2020

• How Fake Customer Reviews Do — and Don't — Work LINK
  Sherry He, Brett Hollenbeck, and Davide Proserpio
  Harvard Business Review, November 24, 2020
• Soul and Machine (Learning) SSRN
  Davide Proserpio, John R. Hauser, Xiao Liu, Tomomichi Amano, Alex Burnap, Tong Guo, Dokyun Lee, Randall Lewis, Kanishka Misra, Eric Schwarz, Artem Timoshenko, Lilei Xu, Hema Yoganarasimhan
  Marketing Letters 31(4), 393-404 (2020)

• Does Quality Improve with Customer Voice? Evidence from the Hotel Industry
  Uttara M Ananthakrishnan, Davide Proserpio, and Siddhartha Sharma
  Abstract in proceedings of the 21st ACM Conference on Economics and Computation (EC'20).
  🏆 Exemplary Empirics Track Paper.
  Full paper available at SSRN

• Studying Product Competition Using Representation Learning
  Fanglin Chen, Xiao Liu, Davide Proserpio, Isamar Troncoso, and Feiyu Xiong
  In proceedings of the 43rd International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR2020), Xian, China.
  Conference version
  Full paper available at SSRN
• The positive effect of not following others on social media PDF
  Francesca Valsesia, Davide Proserpio, and Joseph C. Nunes
  Journal of Marketing Research, 57(6):1152-1168 (2020)
  🏆 Finalist 2025 Weitz-Winer-O'Dell Award.

2019

• Advertising Strategy in the Presence of Reviews: An Empirical Analysis SSRN
  Brett Hollenbeck, Sridhar Moorthy, and Davide Proserpio
  Marketing Science Vol. 38, no. 5: 793-811 (2019)

• Research: When Airbnb Listings in a City Increase, So Do Rent Prices LINK
  Kyle Barron, Edward Kung, and Davide Proserpio
  Harvard Business Review, April 17, 2019.

2018

• You Get What You Give: Theory and Evidence of Reciprocity in the Sharing Economy SSRN
  Davide Proserpio, Wendy Xu, and Georgios Zervas
  Quantitative Marketing and Economics 16, no. 4 (2018): 371-407.

• Advertising Strategy in the Presence of Reviews: An Empirical Analysis
  Brett Hollenbeck, Sridhar Moorthy, and Davide Proserpio.
  Abstract in proceedings of the 19th ACM Conference on Economics and Computation (EC'18), Ithaca, New York.
  Full paper available at SSRN

• The Sharing Economy and Housing Affordability: Evidence from Airbnb
  Kyle Barron, Edward Kung, and Davide Proserpio.
  Abstract in proceedings of the 19th ACM Conference on Economics and Computation (EC'18), Ithaca, New York.
  Full paper available at SSRN

• Study: Replying to Customer Reviews Results in Better Ratings LINK
  Davide Proserpio and Georgios Zervas
  Harvard Business Review, February 14, 2018.

• Sharing Economy: Review of Current Research and Future Directions PDF
  Chakravarthi Narasimhan, Purushottam Papatla, Baojun Jiang, Praveen K. Kopalle, Paul R. Messinger, Sridhar Moorthy, Davide Proserpio, Upender Subramanian, Chunhua Wu, Ting Zhu.
  Customer Needs and Solutions no. 1-2 (2018): 93-106.

2017

• Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews SSRN
  Davide Proserpio and Georgios Zervas.
  Marketing Science Vol. 36, no. 5 (2017): 645-665 (lead article).
  🏆 Finalist 2017 John D. C. Little award.
  🏆 Best Paper Nominee at CIST'15.

• The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry SSRN
  Georgios Zervas, Davide Proserpio, and John W. Byers.
  Journal of Marketing Research, Vol. 54, No. 5 (2017): 687-705.
  🏆 Finalist 2022 Weitz-Winer-O'Dell award.
  🏆 Finalist 2017 Paul E. Green award.

2016

• The Psychology of Job Loss: Using Social Media Data to Characterize and Predict Unemployment PDF SSRN
  Davide Proserpio, Scott Counts, Apurv Jain
  In proceedings of the 8th International ACM Web Science Conference 2016 (WebSci'16), Hannover, Germany.

• Who Benefits from the Sharing Economy of Airbnb? PDF SSRN
  Giovanni Quattrone, Davide Proserpio, Daniele Quercia, Licia Capra, and Mirco Musolesi.
  In proceedings of 25th International World Wide Web Conference (WWW'16), Montreal, Canada.

2015

• Online Reputation Management: Estimating the Impact of Management Responses on Consumer Reviews
  Davide Proserpio and Georgios Zervas.
  Abstract in proceedings of the 16th ACM Conference on Economics and Computation (EC'15), Portland, Oregon.
  Full paper available at SSRN

• The Rise of the Sharing Economy: Estimating the Impact of Airbnb on the Hotel Industry
  Georgios Zervas, Davide Proserpio, and John W. Byers.
  Abstract in proceedings of the 16th ACM Conference on Economics and Computation (EC'15), Portland, Oregon.
  🏆 Best Paper Nominee.
  Full paper available at SSRN

• MobiScore: Towards Universal Credit Scoring from Mobile Data PDF
  Jose San Pedro, Davide Proserpio, and Nuria Oliver.
  In proceedings of the 23rd conference on User Modeling, Adaptation and Personalization (UMAP 2015), Dublin, Ireland.

2014

• Calibrating Data to Sensitivity in Private Data Analysis, A Platform for Differentially-Private Analysis of Weighted Datasets VLDB Version Full Version
  Davide Proserpio, Sharon Goldberg, and Frank McSherry.
  Very Large Data Bases (VLDB '14), Hangzhou, China, September 2014.
  Project page

2013

• A (Not) NICE Way to Verify the OpenFlow Switch Specification PDF
  Natali Ruchansky and Davide Proserpio.
  Poster @ SIGCOMM 2013, Hong Kong, August 2013.

2012

• A Workflow for Differentially-Private Graph Synthesis PDF
  Davide Proserpio, Sharon Goldberg, and Frank McSherry.
  ACM SIGCOMM Workshop on Online Social Networks (WOSN '12), Helsinki, Finland, August 2012.

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